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How Highmark Health Makes Smarter Space Decisions with OpenBlue

What started as a manual, time‑intensive process is now a connected, data‑driven foundation for smarter workplace decisions at Highmark Health.

In this customer testimonial, Beth Kocur, Director of Workplace Design and Delivery, shares how her team transformed the way they manage a 3.5M+ square foot portfolio supporting 12,000 employees—using OpenBlue.

With OpenBlue, Highmark Health can:
- Eliminate manual occupancy tracking and reduce time‑intensive processes
- Centralize space management, room scheduling, and work orders
- Streamline move, add, and change workflows
- Bring project management and operations into one connected platform
- Leverage real-time data to understand space utilization and trends

The impact:
Highmark Health now operates with greater efficiency and scalability, using real-time insights to support more informed, strategic decision-making. With improved visibility across its multi-state portfolio, the team can model scenarios, optimize space, and identify cost-saving opportunities—while reducing manual effort and freeing up time for more valuable work.

Today, OpenBlue serves as the nucleus of Highmark Health’s corporate real estate operations—helping their team work smarter, move faster, and continuously improve how their workplaces perform.